Croma - Airoli - Navi Mumbai

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Croma - Airoli - Navi Mumbai

Croma - Airoli - Navi Mumbai, Maharashtra

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Exploring Croma Electronics Store in Airoli, Navi Mumbai

Croma, a renowned electronics store located in Airoli, Navi Mumbai, offers a vast selection of consumer electronics and appliances. Many customers have had positive experiences at this location, often highlighting the exceptional service provided by staff members.

Payment Options and Accessibility

At Croma Airoli, customers can enjoy various payment options including credit cards and debit cards, making transactions convenient and straightforward. Additionally, the store supports NFC mobile payments, offering a modern and swift way to complete purchases. Accessibility is a priority at Croma, featuring a wheelchair-accessible entrance and wheelchair-accessible car park, ensuring all customers can navigate the store comfortably.

In-Store Experience and Customer Service

A visit to Croma is often described as a *quick visit* that turns into an enjoyable shopping experience. Customers frequently commend staff members for their professionalism and product knowledge. For instance, Ms. Aarti Yadav received accolades for her thorough assistance during purchases, guiding customers through their selections with patience and clarity. Her ability to explain features and offer insights has led many customers to express their gratitude and recommend her service. Customers have also praised Mr. Ravi Gautam for his informative sales assistance, especially during TV purchases. His detailed explanations and ability to showcase different models and specifications contributed significantly to a satisfying shopping experience.

Service Options and Delivery

Croma Airoli provides various service options to enhance customer satisfaction. From in-store pick-up to flexible delivery services, the store ensures that purchasing electronics is a hassle-free process. The feedback from customers indicates a generally smooth experience with timely deliveries, a factor that adds to the store’s appeal. However, there have been instances where some customers expressed concerns regarding after-sales service, indicating that timely follow-ups could be improved. Despite this, many still appreciate the overall service quality while shopping.

Conclusion

In conclusion, Croma Airoli stands out as an excellent destination for electronics shopping in Navi Mumbai. With its wide range of products, convenient payment options, and attentive customer service, it caters to various customer needs efficiently. Whether you're looking to purchase a new appliance or need guidance on electronic features, Croma is well-equipped to assist you. If you're in the area, a visit to Croma Airoli is highly recommended for an enjoyable shopping experience.

We are located at

The contact phone of this Electronics store is +918657736964

And if you want to send a WhatsApp, you can do so at +918657736964

map of Croma - Airoli Electronics store, Appliance store, Computer accessories store, Refrigerator store in Navi Mumbai

We are open during the following hours:

Day Hours
Monday (Today) ✸
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

If you require to update any data that you feel is incorrect regarding this web, we ask send us a message and we will handle it as soon as possible. In advance thanks.

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Croma - Airoli - Navi Mumbai
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Comments:

Showing from 41 to 60 of 67 comment(s) received.

Andrew Henderson (05/07/25, 12:02 am):
I popped into the store last Saturday, May 3rd, in search of an air conditioner. I had my eye on a Lloyd AC, but ran into a bit of a snag due to limited space for the outdoor unit. I asked for a site visit before making my final decision on the model. Since the weekend, I've been trying to get in touch for an update, but haven't heard back from anyone. It's a bit concerning when considering the level of after-sales service provided with this kind of customer care.
Julia Ross (03/07/25, 5:36 am):
The customer service from Mr. Ravi Gautam was truly remarkable. He possessed a wealth of knowledge and was incredibly easy to approach. He took the time to explain every detail to us and offered us the best possible price. Thank you very much for providing us with such a fantastic shopping experience!
Michael Ward (02/07/25, 5:50 pm):
Hasnain is a swell guy, he hooked us up with an instant discount and shared some great insights on refrigerators. Much obliged!
Joyce Henderson (02/07/25, 4:15 pm):
Top-notch service provided by Sonu Maurya. He's been extremely helpful in addressing all my inquiries and offering the best, honest recommendations.
Anna Rivera (02/07/25, 6:22 am):
I 'ad a brilliant experience with Sonu Maurya while gettin' me new telly. He gave top-notch advice, 'elpin' me pick the best telly by breakin' down all the features and comparin' different models in depth. 'Is knowledge and patience made the entire process easy and stress-free. Not only did 'e 'elp me find the perfect telly that matched me needs, but 'e also made sure I got it at the best price with cracking deals. I really appreciate 'is professionalism and commitment.
Bruce Gray (02/07/25, 3:46 am):
Mukesh provided us with excellent guidance and clarified everything in a clear manner.
Judy Roberts (01/07/25, 11:08 am):
Sonu is an amazing marketeer. He articulates product information beautifully. Overall, the store is delightful.
Steven Roberts (24/06/25, 4:59 pm):
Lovely place for service.. Mrs. Chandrakala Singh explained all about the AC's very well.. She even assisted me in purchasing a 1.25 ton AC. Thank you
Diane Simmons (24/06/25, 1:10 am):
I recently bought a laptop from the Croma store in Airoli and had an incredibly smooth experience. I am very pleased with the guidance and assistance provided by Mr. Satish, sir.
Sophia Myers (22/06/25, 5:04 pm):
Fantastic service provided by Atul at Croma Airoli! Very polite, professional, and went the extra mile by personally delivering the remaining items from my corporate order. Truly outstanding and I highly recommend his services!
Denise Gutierrez (19/06/25, 11:03 am):
Excellent customer service. Satish was especially helpful in addressing my inquiries.
Emily Morris (18/06/25, 5:14 pm):
We recently made a purchase of an AC from the Croma Airoli center. The sales manager Taswer provided us with a decent discount on the product and also took the time to explain the features of the AC.
Thank you, Taswer, for the excellent service.

Best regards,
Pooja
Gary Ortiz (16/06/25, 2:22 am):
We 'ad a brilliant experience purchasing an AC thanks to Bharti. She provided top-notch guidance throughout the process, thoroughly explaining the features and comparing different models. 'Er knowledge and dedication and patience made everything smooth and stress-free.
Terry Collins (12/06/25, 10:53 pm):
Great experience... Mr. Siddhesh gave a fantastic demo, explaining everything very clearly. Overall, excellent. Thank you, Croma, for the great service.
Doris White (12/06/25, 10:32 am):
Great service by Ronak, but I am looking for a bigger discount on the product to help boost sales.
Ashley Sullivan (10/06/25, 7:53 am):
So today I popped into Croma and had a bit of a disappointing time with one of the employees, you know. I was just having a browse, you see, when I overheard one of the staff members saying something like "folks come here for a bit of timepass". Well, I must say, that was a tad unprofessional and quite unnecessary, if you ask me. And even when we got hold of the manager, he didn't seem too fussed about the whole situation.

As a customer, I reckon it's fair to expect a friendly atmosphere, not to be judged by some random employee for just looking at products, right?

Customer service is a crucial part of any shopping experience, and attitudes like that only turn folks away, you know what I mean? I hope Croma takes this feedback seriously and gives their employees a bit of better training. A little bit of courtesy can go a long way, after all!
Judy Kim (08/06/25, 1:28 am):
Outstanding service by Ronak for Oppo mobile and a huge thanks to Sir Dinkar for amazing offers.
Emma Morales (07/06/25, 9:15 pm):
Great service and well taken care of by the team, especially Sidhesh.
Nicole Barnes (07/06/25, 6:47 pm):
I popped into this shop looking for an Apple iPhone 16 Max with 512 GB. The folks working there were a bit rude and didn't provide me with the answers I was seeking. They really ought to work on their customer service skills, especially when dealing with premium products like Apple.
Anna Parker (07/06/25, 6:14 am):
Big shoutout to Rahul Jadhav for the excellent advice, he really knows his stuff when it comes to top-notch sound equipment.

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