Croma - Airoli - Navi Mumbai

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Croma - Airoli - Navi Mumbai

Croma - Airoli - Navi Mumbai, Maharashtra

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Exploring Croma Electronics Store in Airoli, Navi Mumbai

Croma, a renowned electronics store located in Airoli, Navi Mumbai, offers a vast selection of consumer electronics and appliances. Many customers have had positive experiences at this location, often highlighting the exceptional service provided by staff members.

Payment Options and Accessibility

At Croma Airoli, customers can enjoy various payment options including credit cards and debit cards, making transactions convenient and straightforward. Additionally, the store supports NFC mobile payments, offering a modern and swift way to complete purchases. Accessibility is a priority at Croma, featuring a wheelchair-accessible entrance and wheelchair-accessible car park, ensuring all customers can navigate the store comfortably.

In-Store Experience and Customer Service

A visit to Croma is often described as a *quick visit* that turns into an enjoyable shopping experience. Customers frequently commend staff members for their professionalism and product knowledge. For instance, Ms. Aarti Yadav received accolades for her thorough assistance during purchases, guiding customers through their selections with patience and clarity. Her ability to explain features and offer insights has led many customers to express their gratitude and recommend her service. Customers have also praised Mr. Ravi Gautam for his informative sales assistance, especially during TV purchases. His detailed explanations and ability to showcase different models and specifications contributed significantly to a satisfying shopping experience.

Service Options and Delivery

Croma Airoli provides various service options to enhance customer satisfaction. From in-store pick-up to flexible delivery services, the store ensures that purchasing electronics is a hassle-free process. The feedback from customers indicates a generally smooth experience with timely deliveries, a factor that adds to the store’s appeal. However, there have been instances where some customers expressed concerns regarding after-sales service, indicating that timely follow-ups could be improved. Despite this, many still appreciate the overall service quality while shopping.

Conclusion

In conclusion, Croma Airoli stands out as an excellent destination for electronics shopping in Navi Mumbai. With its wide range of products, convenient payment options, and attentive customer service, it caters to various customer needs efficiently. Whether you're looking to purchase a new appliance or need guidance on electronic features, Croma is well-equipped to assist you. If you're in the area, a visit to Croma Airoli is highly recommended for an enjoyable shopping experience.

We are located at

The contact phone of this Electronics store is +918657736964

And if you want to send a WhatsApp, you can do so at +918657736964

map of Croma - Airoli Electronics store, Appliance store, Computer accessories store, Refrigerator store in Navi Mumbai

We are open during the following hours:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If you require to update any data that you feel is incorrect regarding this web, we ask send us a message and we will handle it as soon as possible. In advance thanks.

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Croma - Airoli - Navi Mumbai
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Comments:

Showing from 21 to 32 of 32 comment(s) received.

Ashley Sullivan (10/06/25, 7:53 am):
So today I popped into Croma and had a bit of a disappointing time with one of the employees, you know. I was just having a browse, you see, when I overheard one of the staff members saying something like "folks come here for a bit of timepass". Well, I must say, that was a tad unprofessional and quite unnecessary, if you ask me. And even when we got hold of the manager, he didn't seem too fussed about the whole situation.

As a customer, I reckon it's fair to expect a friendly atmosphere, not to be judged by some random employee for just looking at products, right?

Customer service is a crucial part of any shopping experience, and attitudes like that only turn folks away, you know what I mean? I hope Croma takes this feedback seriously and gives their employees a bit of better training. A little bit of courtesy can go a long way, after all!
Judy Kim (08/06/25, 1:28 am):
Outstanding service by Ronak for Oppo mobile and a huge thanks to Sir Dinkar for amazing offers.
Emma Morales (07/06/25, 9:15 pm):
Great service and well taken care of by the team, especially Sidhesh.
Nicole Barnes (07/06/25, 6:47 pm):
I popped into this shop looking for an Apple iPhone 16 Max with 512 GB. The folks working there were a bit rude and didn't provide me with the answers I was seeking. They really ought to work on their customer service skills, especially when dealing with premium products like Apple.
Anna Parker (07/06/25, 6:14 am):
Big shoutout to Rahul Jadhav for the excellent advice, he really knows his stuff when it comes to top-notch sound equipment.
Noah Simmons (06/06/25, 12:07 pm):
Aarti Yadav assisted us with all of my white goods purchases in the store. She was remarkably thorough and knowledgeable about all the product specifications, courteous, well-mannered, and extremely patient with us. Additionally, she helped me secure some fantastic deals. I am truly pleased with her service and would enthusiastically recommend her to anyone seeking to make a purchase from Croma.
Debra Cox (04/06/25, 8:08 pm):
The experience at this store was absolutely terrible. The staff there continuously pressured me into buying a warranty for my device, even after I declined multiple times. They provided all the details verbally and despite my initial reluctance, I eventually caved in due to their persistence, especially by the female advisor. However, when I actually needed to use the warranty due to damage, they denied my claim and redirected me to a third-party website which stated that the damage wasn't covered. It felt like a complete scam as they provided incorrect information during the purchase process and then refused to help when I needed assistance. The customer service was unhelpful, and even the store manager was of no use. I spent a significant amount purchasing both the phone and the warranty, only to receive no support when I needed it. This has been the worst retail experience I've ever had, and I strongly advise against visiting this store. Beware of these deceitful and misleading individuals at this establishment.
Donna Morris (02/06/25, 8:31 pm):
Great work, Aarti Yadav! She provided excellent service and is a very gracious person. Thank you so much, Godrej! 😍😍
Louis Green (29/05/25, 8:59 am):
Ravi Gautam has been extremely helpful and informative about the product. A real asset to the organization. Thank you very much...
Sarah Brooks (26/05/25, 10:44 pm):
I 'ad the pleasure of bein' assisted by Rani Mane durin' me visit to Croma, and I couldn't be more impressed. She was very attentive, askin' the right questions to make sure she understood exactly what I was lookin' for. Rani patiently explained all the features of the products I was interested in and gave great recommendations based on me needs.
Betty Price (26/05/25, 9:55 pm):
Ravi Guatam is a skilled individual who explains all features very effectively. The staff is also very polite and helpful.
Adam Rodriguez (26/05/25, 3:19 am):
Amazing service
Huge thanks to Abrar, he arranged split AC delivery and installation in just 24 hours
Overall, a fantastic experience

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