Atal Sewa Kender - Rohtak

Computer Service Atal Sewa Kendra in Rohtak, Haryana

The Atal Sewa Kendra located in Rohtak, Haryana, is designed to provide essential computer services to the local community. However, recent feedback from patrons paints a troubling picture of the center's operations.

Concerns About Health and Safety

One significant issue raised by visitors is the lack of adherence to COVID-19 safety guidelines. Commenters noted that there was no social distancing being practiced, with many individuals entering the center without masks. Such negligence raises concerns about the health and safety of both staff and customers during these critical times.

Overcrowding and Employee Punctuality

Many customers expressed frustration with the overcrowded conditions of the center. Reports indicate that patrons have had to wait for over three hours due to employees not arriving on time. This lack of punctuality, along with employees making excuses about their delayed arrival, has led to dissatisfaction among those seeking assistance.

Poor Customer Service

The customer service experience at the Atal Sewa Kendra has also been heavily criticized. Patrons have complained about the inability to reach the center via phone calls, suggesting a lack of responsiveness that further exacerbates the overall experience. Many individuals feel that the service provided is not only inadequate but also dismissive of customer needs.

Staff Competency Issues

Another alarming concern is the perceived incompetence of the staff. Visitors have described their experiences as frustrating, and some have gone as far as to suggest that the center's license should be reconsidered due to the quality of service provided. Such statements reflect deep-seated dissatisfaction that cannot be overlooked.

Mixed Reviews - A Ray of Hope?

While many reviews are overwhelmingly negative, a few comments hint that some visitors have had positive interactions, describing their dealings at the center as genuinely nice. However, these instances are overshadowed by the predominant adverse feedback.

Conclusion

The Atal Sewa Kendra in Rohtak, Haryana is facing significant challenges regarding health protocols, employee punctuality, and overall service quality. For improvements to occur, it’s crucial for management to address these recurring issues and ensure that they meet the expectations of the community they serve.