Hp World - Sector 14 - Gurugram

HP World - Sector 14: A Mixed Bag of Experiences

HP World in Sector 14, Gurugram, is a notable computer hardware manufacturer outlet that has generated a range of customer feedback. While some visitors rave about the services and product quality, others voice serious concerns regarding the reliability of repairs and customer service.

Service Quality Concerns

One recurring theme in customer reviews is dissatisfaction with the repair services offered at this location. Numerous customers report that they did not receive the expected quality of service. For instance, one customer mentioned, "DON'T COME HERE FOR SERVICING," highlighting how their laptop was returned without resolving the initial heating issue despite paying ₹900. This sentiment resonates with others who express similar experiences, stressing the importance of verifying the work done during repairs.

Positive Sales Experience

Contrastingly, many customers commend the staff for their sales experience. Reports suggest that the sales team, particularly individuals like Mr. Shrikant and Mr. Sunil Arora, have been effective in addressing customer needs. Several reviews emphasize the helpfulness of the staff, stating that it made the buying process smooth and enjoyable. One satisfied customer stated, "Great customer service would really suggest everyone to visit at least once."

Mixed Customer Interactions

Despite some positive interactions, there are concerning reports related to customer treatment, particularly towards women. One visitor recounted an incident where all male staff shouted at her when she asked questions, raising issues of respect and professionalism within the store environment. Such experiences undoubtedly tarnish the overall reputation of this HP outlet.

Product Availability and Pricing

Customers appreciate the variety of product availability at the HP World - Sector 14. Many found the prices to be reasonable compared to other stores in the area. One reviewer remarked, "I bought a laptop from this store in a good price, this store price is better than others." This competitive pricing can be a draw for many potential buyers looking for genuine HP products.

Conclusion

In summary, while HP World in Sector 14, Gurugram, shows proficiency in sales and product offerings, the inconsistency in servicing and customer interaction warrants attention. Potential customers should weigh the positive purchasing experiences against the mixed feedback regarding service quality. Overall, it remains essential for HP World to address these concerns to enhance customer satisfaction and uphold their brand integrity.

The address of our establishment is

Ground floor, Huda Market, SCO 13, opposite AKD Tower, 122001 Gurugram, Haryana - India (IN)

The contact phone of this Computer hardware manufacturer is +918657568837

And if you want to send a WhatsApp, you can do so at +918657568837

We are open during the following hours:

The website is HP World - Sector 14

If you require to adjust any detail that you believe is not precise concerning this site, we kindly request send us a message and we will adjust it as soon as possible. With anticipation thank you very much.